BA Hospitality Management (Top-Up)

Course overview

This distinctive course integrates academic and work-based learning and is intended to equip you with the vocational skills, competencies and knowledge relevant to your future career in the hospitality industry.

It is a multi-disciplinary course - as well as studying topics such as front of house, rooms division and operations, food and beverage operations, marketing and customer relationship management, you will also learn about other important aspects of the hospitality industry including finance and human resource management.  

Students will be trained on MICROS - Fidelio software and hardware, enabling them to use MICROS for both front and back office tasks such as placing food orders from customers and recording total menus sold and sales. Fidelio is a Property Management System and Computer Reservation System used to book guest services and record sales.

Relevant industry experience is a valuable aspect of this course. Guest speakers from the Food and Beverage, Conference and Banqueting and Recruitment fields will share their expertise. There will be educational visits to various hotels offering a range of guest experiences.

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Key Information:

Course duration: 1 Year
Study Mode: Full-time
Study Location: London Campus 
Course Level: 6
Awarding Body: London Metropolitan University

Modules Studied

  • Hospitality Operations
  • Strategic Planning for the Hospitality Industry
  • Emerging Trends in the Hospitality Industry
  • Issues in Human Resources Management
  • Research Methods and Project

Applicants require a minimum of an HND/FdA or equivalent qualification in a relevant subject.

Students whose medium of study at HND/FdA or equivalent qualification is not English are required to produce evidence of English language proficiency at IELTS: 6.0 or equivalents with a minimum of 5 in each component.

Formative, summative and self-assessment and reflection are all part of the assessment strategy for this course. All summative assessments are internally moderated and aim to assess performance against the aims of the module and its learning outcomes. These are also externally scrutinised in accordance with the University’s Quality Assurance (QA) and Quality Enhancement (QE) procedures. 

The course and its modules are aimed at developing a broad range of skills among students including skills and abilities that are highly desired for success in hospitality management. Therefore the assessment within modules uses a range of assessment vehicles including coursework, presentations and project work. Students are expected to produce essays, reports and a portfolio for coursework, to deliver presentations, and to demonstrate effective teamwork and their ability to work with different media and complex multidisciplinary concepts.

The Research Methods and Project module enables students to develop an in-depth understanding of a particular research problem and to determine potential solutions.

Knowledge and understanding:

  1. Develop a systematic understanding of the theories, practices and issues affecting the strategic management and operations of a variety of hospitality organisations.
  2. Explore and understand the various internal and external drivers that influence corporate and business level strategies in order to effectively lead and manage hospitality organisations operating in different environments.
  3. Critically analyse and evaluate the prevailing factors and emerging trends affecting the structure, functions, activities, regulation and direction of hospitality organisations.

Cognitive intellectual skills:

  1. Critically evaluate the range of strategic, tactical and operational issues affecting the different processes and relationships that exist within different hospitality functions.
  2. Critically assess conflicting situations and contexts within the context of hospitality management to develop informed positions and arguments.
  3. Propose better practice and alternative solutions to current hospitality management problems based upon the application of critical analysis and reflection.

Transferable skills including those of employability and professional practice:

  1. Communicate effectively using a range of written and verbal techniques, adapting to emerging trends in digital media and the use of ICT, competently using and presenting data.
  2. Appreciate and enhance capability in terms of self-motivation, organisation and time management, managing the work of others and working effectively within a team, as applicable to a range of personal and professional contexts.
  3. Demonstrate confidence in undertaking research to analyse complex business and organisational problems to derive recommendations and develop innovative solutions.

Subject-specific practical skills:

  1. Develop and implement effective recruitment, selection and performance management procedures appropriate to the Hospitality Industry and related sectors.
  2. Design and develop practices to enhance hospitality management operations.
  3. Formulate and implement strategic plans for hospitality organisations on the basis of a range of strategic options.

Career guidance and industry contextualisation is embedded throughout the course. Our Head of Employability and Employer Engagement Office has links with the industry and is in a position to place students in the industry.  The skills gained on a business and management Top up  degree allow you to build commercial awareness and start contributing to your chosen employer quickly and effectively

As well as the specific subject knowledge gained from studying for a Top up degree, you will develop many transferable and work-related skills that are highly valued by employers and which will increase your employability.

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