COVID-19: Important information for students

Last updated September 2021

  • We are currently updating our advice and guidance with regard to COVID-19 following the lifting of social distancing restrictions in the UK. We remain committed to keeping you safe and continuing to support you academically and pastorally.


  • You will receive regular updates from us via email. Please do not ignore these emails as they may contain important information about how your course will be delivered in the coming months, and what may be expected of you.

The Office for Students has updated its advice and guidance for students, which can be read here.

LSST Coronavirus Helpdesk


London 020 8795 3863

Luton 015 8272 9486

Birmingham 012 1643 6774

Please note that our Campus facilities will remain closed until further notice. If you find that you are having trouble studying or working in your home environment, please contact your student support coordinator or Personal Academic Tutor.

When face to face classes resume in the coming months, and you commence your studies on-campus you must:

  • Follow all instructions given to you by campus staff or on posters and signs around the building, and stick to the one-way system in place
  • Wash your hands regularly (sanitation stations are placed throughout the building)
  • Maintain social distancingand not congregate in groups or obstruct entrances or communal areas
  • Maintain social distancing and not congregate in groups or obstruct entrances or communal areas
  • Wear a face covering at all times when moving around the building (i.e. in corridors, washrooms, communal areas and reception)

Eating and drinking is prohibited in classes (with the exception of water bottles).

On public transport:

If you use Public Transport to come to campus, remember that it is a legal requirement for you to wear a face covering at all times unless you are exempt.

More information on wearing face coverings can be found

Stay at home, self-isolate and request a test.

You MUST NOT come to campus if you are experiencing any symptoms of COVID-19 or even symptoms associated
with a normal cold or flu. The above applies regardless of whether or not you have had a positive COVID test.

Anyone with COVID symptoms who requests a test must self-isolate immediately by law.

Further guidance on how and when to self-isolate can be found

You should contact student support officer of coordinator to report any of the following to us:

  • That you or someone you live with has tested positive for COVID and you must self-isolate
  • That you are experiencing symptoms but are awaiting a test result
  • Are not able to attend campus for health or wellbeing reasons (or other personal or logistical reasons related to COVID)

If your test is positive, you are required by law to continue your self-isolation for at least 10 days; anyone in your household will be
required to self-isolate for 14 days. Public Health officials will then get in touch to identify any “close contacts” who live outside of
your household.

A ‘close contact’ is a person who has been close to someone who has tested positive for COVID anytime from 2 days before the person was symptomatic up to 7 days from the
onset of symptoms (this is when they are infectious to others). This could be a person who:

  • Spends significant time in the same household
  • Is a sexual partner
  • Has had face-to-face contact (within one metre), including:
  • Being coughed on
  • Having skin-to-skin physical contact, or
  • Contact within one metre for one minute
  • Has been within 2 metres of someone who has tested positive for COVID for more than 15 minutes
  • Has travelled with them in a small vehicle, or in a large vehicle or plane

If you are identified as a close contact by someone who’s tested positive, you are legally required to self-isolate for 14 days from the last contact
you had with the person who has tested positive.

In these circumstances we may be able to coordinate remote study for you or make other arrangementsif remote studyis not possible.

Our normal mitigating circumstances policy
applies if you are unable to undertake assessments owing to illness or any other unforeseen reason relating to COVID. We understand that, for some people,
COVID can take time to fully recover from and we will be mindful of this when giving special consideration.

If you have tested positive for COVID we may require further information from you if you have recently been on campus, to help us manage the risk of

Please contact your student support officer of coordinator or speak to
your Personal Academic Tutoras soon as possible to let us know if you have a high risk of serious illness from COVID, or whether you live or have
close contact with a vulnerable person.

Special arrangements will be made on a case-by-case basis.

At present it is not certain when the School will be able to deliver teaching activities in person. The Government’s 4-step Roadmap does not commit it to fixed dates; rather, restrictions will be eased where data shows a nationwide reduction in the risk of COVID transmission.

When it is permitted to do so, the School will progressively reintroduce face-to-face teaching activities, blended with online lectures and tutorials.

Anyone who is, or lives with somebody in a high clinical risk group will have the option of working or studying remotely until the COVID situation has stabilised nationally. Arrangements for this will be made be made on an individual basis.

When the current social distancing restrictions are lifted nationwide, the School will coordinate a phased return to full time in-person programme delivery under COVID-secure conditions.

We will contact you closer to the time to advise you when to come into campus and what restrictions may be in place.


All higher education providers are required to ensure students returning to face-to-face classes are tested for COVID, even if they do not have any symptoms.

LSST will engage with local community testing programmes and provide guidance to students on accessing COVID tests closer to the time of their return to face-to-face lessons. Students may also need to test for COVID regularly thereafter.

You will receive instructions via email telling you where to go for a test and what you can and cannot do while you are waiting for your result.

Those who are returning to placements should follow the testing guidance for their placement setting and undertake a test through their placement provider where offered.

The School will actively work with Local Authority Health Protection Teams and Public Health England to assess the riskwhere individuals within
the School’s academic community should test positive
for COVID-19.

In this instance, the School will determine whether a precautionary period of online study is appropriate for the affected class and will update
persons in that class accordingly. Being required to study online as a precaution does not necessarily mean you are required to self-isolate; you
should refer to government guidance on self-isolating, or do so if specifically advised to by NHS Test and Trace services, or the by the School.

If you are advised to self-isolate, you must do so; individuals who do not isolate when required to may receive a fine.

For more information, please refer to our Outbreak Management Plan.

The content of your academic programme will not be different during online delivery. You will continue to receive guidance on how to access your study materials and lessons remotely via our student portal and webinar platform.

There may be some changes to the way your coursework is assessed and how your grade is calculated, depending on what course you are studying and which of our university partners is validating your degree. Additionally, we may increase the use of formative assessment (that means informal assessment activities that do not count towards your final grade). This is to ensure that online teaching and learning is effective and that students are engaging with their programmes.

LSST, and its university partners have implemented special temporary regulations to make sure that no student is academically disadvantaged by the current COVID situation. LSST’s Exceptional Regulations can be read on our policy page:

Given below are links to the temporary changes to academic regulations that have been notified to LSST by our award-validating partners. If you are unsure which regulations apply to your programme, please contact the Registry at


The University has set out regulations pertaining to assessment and progression applicable in a force majeure scenario, which can be read here:

Exceptional arrangements (Force majeure) – Student Zone (

The University’s normal assessment regulations can be read here; where there is any discrepancy between these and Exceptional Arrangements in force, the Exceptional Arrangements shall take precedence:

6-Undergraduate-Assessment-Regulations.pdf (

A summary of changes to regulations can be read here:

Academic-Regulations-summary-of-Changes-2020-21.pdf (

Students required to complete placements as part of their studies will be able to continue to do so. Where this isn’t possible because of COVID restrictions then the LSST will work with LMU to find alternative ways for students to meet this requirement.



The University has implemented a specific ‘No Detriment’ Policy, which can be read here:

Annex-1-No-Detriment-Exceptional-Regulations-final.pdf (

The Exceptional Regulations contain within them amendments to:

  • Academic Assessment Regulations
  • Assessment and Feedback Policy
  • Mitigating Circumstances Policy
  • Boards of Examiners Policy

The University’s ordinary academic regulations can be read here; where there is any discrepancy between these and Exceptional Arrangements in force, the exceptional arrangements shall take precedence:

Academic Assessment Regulations (



The University has compiled Emergency Regulations for the Academic Year 20/21, which can be read here:

The Emergency Regulations are to be read in conjunction with the standard Academic Regulations. They will take precedence over the University’s Academic Regulations relating to student assessment, progression, classification and award and are confined to the period of the COVID-19 situation agreed in the process of invocation. All other Academic Regulations will continue to apply.

Academic Regulations AY20-21 (

A summary of changes to regulations can be read here:

emergency_regulations_19-20_-_summary_of_amendments.pdf (


If you are unsure about how any of the above changes may affect you, please contact


Work placements

There may be restrictions on students undertaking work placements in 2020/21; if your course requires you to undertake a work placement, we will discuss with you how this may be conducted closer to your placement start date.

The central contact line for Work Placement team is 0208 795 3863 extension 505 or you can email the team at

Regardless of how we deliver your course in the coming months, your student finance arrangements will remain unaffected, provided that you continue to
actively participate.

The School’s Attendance Monitoring
will continue to apply.

Your attendance will be marked for both on-campus and online sessions. By logging into an online session, you will be confirming your attendance. However,
spot checks may take place to ensure that online participants are genuinely present.

For more information, or if the current circumstances are affecting your ability to attend your classes,
please contact as soon as possible.

For more information on the range of support available to you at this time, please visit and see contact details for your local student support officer or coordinator.

If you have concerns about mental health and wellbeing, or anxiety, which are impacting on your ability to study and cope at LSST, please don’t hesitate to speak to Student Support or your Personal Academic Tutor. Our dedicated officers can connect you with a range of support and counselling services to help you get back on track.

See our blog for practical advice on remote studying and managing Covid-related stress and anxiety.

Information we hold on you may need to be shared with the Local Authority or NHS Test and Trace Teams if there is a risk of spreading COVID-19.
This is so individuals who may be at risk can be identified and contacted, and the risk of infection can be managed.

The School will keep records of individuals suspected of having or receiving a positive test result for COVID; these records will be securely
held within the School’s head office and subject to our strict data protection protocols.