Understanding the Process
Reporting Sexual Misconduct and Accessing Support
If you or another student has been affected by sexual misconduct, please contact Student Services as soon as possible. The School's disciplinary process for sexual misconduct is initially overseen by the Student Support Team and Head of Lifecycle, and our team is here to offer support and help move any investigation forward.
After your initial contact, support will be offered by the Wellbeing Team, and your case will be referred for further action.
Local Student Support Contacts (LSST Campuses)
For students studying at LSST campuses, local support is available at each location:
Wembley Central
Email: wembleystudentsupport@lsst.ac
Opening Hours:
Monday–Friday: 09:00–18:00
Saturday–Sunday: 09:00–17:00
Park Royal
Email: wendy.wigley@lsst.ac (interim contact as campus due to open in late 2025)
Opening Hours:
Monday–Friday: 09:00–18:00
Elephant & Castle
Email: ecstudentsupport@lsst.ac
Opening Hours:
Monday–Friday: 09:00–18:00
Saturday–Sunday: 09:00–17:00
Luton
Email: lutonstudentsupport@lsst.ac
Opening Hours:
Monday–Friday: 09:00–18:00
Aston (Birmingham)
Email: astonsupport@lsst.ac
Opening Hours:
Monday–Friday: 09:00–18:00
Saturday–Sunday: 09:00–15:00
Stratford
Email: stratfordstudentsupport@lsst.ac
Opening Hours:
Monday–Sunday: 09:00–18:00
The full investigation process is detailed in Sexual Harassment and Misconduct Policy. For any questions or guidance, please don’t hesitate to reach out to your local Student Support team directly.
LSST wants all students and staff to be able to understand what may happen during a sexual misconduct investigation. This section helps to outline this. A chart is also available to help guide you through the steps that will be followed:
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- All members of the LSST community can contact our safeguarding team at any time to raise concerns.
The School’s Safeguarding Leads are:
| Deputy Designated Safeguarding Lead (DDSL) | Caroline Onyema-Mathews
|
caroline.mathews@lsst.ac |
| Designated Safeguarding Lead (DSL) | Amanda Ostermann | amanda.ostermann@lsst.ac
|
To report a concern or seek further advice, contact the Campus Designated Safeguarding Officer (DSO):
| Location/Campus | Gender | Designated Safeguarding Officer | |
| Head Office | Male | Hichem Atoui | hichem.atoui@lsst.ac |
| Female | Layla Ali Ahmed | layla.ahmed@lsst.ac | |
| Birmingham (Aston) | Male | Syed Atif Mannan | atif.mannan@lsst.ac |
| Female | Lynnette Douglas | lynnette.douglas@lsst.ac | |
| Elephant and Castle | Male | Daniel Arnett | daniel.arnett@lsst.ac |
| Female | Komal Asad | komal.asad@lsst.ac | |
| Luton | Male | Jemmuel Gad | jemmuel.gad@lsst.ac |
| Female | Zoya Bukhari | zoya.bukhari@lsst.ac | |
| Stratford | Male | Stephen Olabode | stephen.olabode@lsst.ac |
| Female | Iulia Gheorghe | iulia.gheorghe@lsst.ac | |
| Wembley – Building A
Central Campus |
Male | Mark Cannon | mark.cannon@lsst.ac |
| Female | May Jarche | may.jarche@lsst.ac | |
| Wembley – Building B
Hive Campus |
Male | Ahsan Tariq | ahsan.tariq@lsst.ac |
| Female | Dashwinder Ackhar | dashwinder.ackhar@lsst.ac |
If a Campus DSO cannot be contacted for any reason, concerns should be directed to the LSST Deputy Designated Safeguarding Lead (DDSL) or Designated Safeguarding Lead (DSL) via the Safeguarding contact email: safeguarding@lsst.ac. Always use the Safeguarding email to ensure the concern is noted immediately.
Concerns about the wellbeing of a School employee or contracted worker should additionally be reported to Human Resources: hr@lsst.ac
LSST provides mandatory training around sexual consent and misconduct to all staff and students from September 2025.
LSST will implement a clear training strategy to support staff in responding effectively to different types of sexual misconduct incidents. This strategy will be reviewed and evaluated regularly to ensure it remains fit for purpose.
External Guidance Support Services – more information in Sexual Harassment and Misconduct Policy under Annex 2
| Service | Type | Contact Details & Links |
|
Rights of Women – Sexual Harassment at Work Advice Line |
Free employment legal advice (women in England & Wales) |
Tel: 020 7490 0152 (Mon–Tues 6–8pm; Wed–Fri 10–12pm) |
|
Acas – Specialist Help & Helpline
|
Impartial advice on complaints, policies, legal rights
|
Tel: 0300 123 1100 (Mon–Fri 8–6pm) |
|
EHRC – Employer Guidance & Regulator |
Legal guidance for employers & employees |
Guidance: https://www.equalityhumanrights.com/our-work/sexual-harassment-workplace |
|
UNISON – “UsToo” Workplace Campaign & Support |
Union support (public sector) |
Tel: 08000 857857 |
|
Protect (formerly Public Concern at Work) |
Confidential advice on harassment/whistleblowing |
Tel: 020 3117 2520
|
|
NABS – Advertising/Marketing Sector Support |
Support for harassment victims in marketing/advertising |
Tel: 0800 707 6607 Email: support@nabs.org.uk |
|
Prospect – Sexual Harassment Support Service
|
Union guidance and legal advice |
We are currently consulting with our awarding bodies on proposed changes to our policies and reporting procedures in response to the Office for Students’ (OfS) requirements concerning student harassment, sexual misconduct, and staff-student relationships.
To learn more about these requirements, and the OfS’s broader work to protect and promote the interests of students in higher education, please visit:
Prevention of Bullying, Harassment and Sexual Misconduct Policy
Sexual Harassment and Misconduct Policy
Student Code of Conduct and Disciplinary Procedures - BNU Registered Students
Student Code of Conduct and Disciplinary Procedures - DMU Registered Students
Student Code of Conduct and Disciplinary Procedures - UWL Registered Students
Student Code of Conduct and Disciplinary Procedures - RUL Registered Students
Student Code of Conduct and Disciplinary Procedure - City and Guilds Students
Student Complaints Policy and Procedures - BNU Registered Students
Student Complaints Policy and Procedures - DMU Registered Students
Student Complaints Policy and Procedures- UWL Registered Students
Student Complaints Policy and Procedures - RUL Registered Students
Student Complaints Policy and Procedures - City and Guilds Registered Students
Effective from 1st August 2025, LSST strictly prohibits close personal or intimate relationships between staff and students. This policy aims to maintain professional boundaries, uphold academic integrity, and ensure a safe and respectful learning environment for all.
Personal Relationships at Work Policy
LSST will not use non-disclosure agreements (NDAs) in relation to complaints of sexual harassment, abuse, misconduct or other forms of harassment and bullying.
In addition, since September 2024 the Office for Students has prohibited from using NDAs in relation to student allegations of harassment and sexual misconduct.
This means the providers must not prevent or restrict students from disclosing information.
31 July 2025
LSST is introducing an important update to its Staff-Student Relationships Policy, effective 1st August 2025.
From this date, all close personal or intimate relationships between staff and students are strictly prohibited.
24 July 2025
This page created. Information added to this page outlined LSST's approach to student harassment and sexual misconduct.