“We remain steadfast in our dedication to deliver a transformative, rigorous and caring academic experience,” said Mr Ali Jafar Zaidi, LSST’s Deputy CEO. “The NSS results are not just a mirror of our teaching quality but a reflection of who we are and how seriously we take the trust placed in us by every LSST student.”

LSST’s continued success in the NSS derives in large part from its consistent approach to accessible teaching, subject relevance and academic support. Survey data reveal that students particularly value how teaching staff clarify complex material and actively work to ensure that course content is made both compelling and applicable.

The survey’s first question, which evaluates how lecturers communicate subject matter, saw LSST receive a 95.6% positivity score – well above the national average benchmark of 92.7%. The second question, on how effectively lecturers make content engaging, recorded a 94.6% satisfaction rate, a marked improvement on last year and significantly higher than the sector-wide average of 82.5%.

This demonstrates that LSST’s ongoing investment in pedagogical training, curriculum delivery and student feedback mechanisms has yielded quantifiable returns.

“We are proud to provide teaching and learning systems that are not only intellectually rigorous but also shaped by student voice,” said Charlie Tennant, LSST’s Vice Principal. “These NSS results affirm that our staff are not only knowledgeable but also inspirational and capable of making complex disciplines feel both accessible and relevant.”

“Once again, our dominating NSS scores place LSST well above sector averages and confirm that our pedagogical approach is not only effective but inspiring,” said Syed Rizvi, Academic Dean of LSST Elephant & Castle and LSST Stratford and Dean of Learning and Teaching. “Our excellent teaching staff do more than deliver content – they connect, challenge and cultivate curiosity. We are proud to see that this is being recognised by those who matter most: our students.”

The NSS Significance

Beyond its internal significance, the NSS holds broader implications for institutional accountability and market positioning. Increasingly, it is employed by regulators, prospective students and employers as a proxy measure of institutional quality – particularly amid growing scrutiny surrounding graduate outcomes and franchised provision across the UK’s higher education sector. Given that LSST has consistently enhanced its NSS standing over successive years – during a period of intense sector-wide transformation – this is particularly noteworthy.

“I am delighted to see that LSST has achieved an outstanding 94% satisfaction rating for its mental wellbeing services, compared with a sector benchmark of 82.2%,” said Dr Wendy Wigley, Head of Student Lifecycle and Partnerships Manager. “At a time when higher education is undergoing both pedagogical and regulatory review, these results demonstrate LSST’s capacity not only to meet but to exceed the expectations of modern learners. It is not enough to be adequate – we strive to be exceptional and continue to make significant contributions to enhancing key NSS areas for our valued partners.”

LSST Student Voices Drive Strategy

Elena Soare, LSST’s Student Union President, said: “Our Student Union views the NSS not merely as a performance indicator but as a strategic guide. It is LSST’s student voice – honest, heard and addressed – that informs much of the institution’s evolution.”

Feedback collected through earlier NSS feedback has directly influenced numerous enhancements over the past year, including:

• Strengthening of personal academic tutoring models
• Expansion of interactive learning resources across campuses
• Increased integration of industry guest lecturers and applied projects
• Greater investment in AI and digital learning environments and learning analytics.

“What I hear from LSST students is how much their lecturers care – not just about the academic content but about how students connect with it. They explain things clearly and always relate the theory to something we’ve seen in real life. It’s motivating and, as demonstrated by the NSS 2025 scores, it is because LSST gives students a strong voice.  I have been able to – and will continue to – use that to the Student Unions’ full advantage,” added Elena Soare, LSST’s Student Union President.

Looking Higher

LSST’s pedagogical approach – rooted in clarity, compassion and challenge – remains its most potent differentiator. The NSS 2025 results will serve not as a conclusion but as an impetus. With a student population exceeding 8,500 and strong partnerships with awarding bodies and universities, LSST continues to reimagine higher education as a dynamic, inclusive and outcomes-focused sector.

“It is another excellent year for student positivity at LSST,” commented Noman Nafees, Registrar and Head of Student Finance. “The results give us important insight into how our students feel about their whole LSST experience and how everything we do is built on the premise that students can achieve remarkable things when supported with integrity and taught with precision.”

The NSS gathers opinions from final-year undergraduate students about their academic experiences. The 2025 iteration was overseen by Ipsos on behalf of the Office for Students.

View the full NSS results here.

For additional information, please direct questions to LSST’s Public Relations Manager via kunal.mehta@lsst.ac.

We hope you enjoyed reading LSST News. Join our vibrant academic community and explore endless opportunities for growth and learning at www.lsst.ac/courses or via admissions@lsst.ac. Discover your path at LSST and embark on a transformative educational journey today.  Think Higher. Think LSST.

For more LSST News visit www.lsst.ac/life